Terms of service

Terms of service
Term of Use
This term of use is applied to all use of this service, its purpose to set up the terms and conditions of using the services for Takashimaya Transcosmos International Commerce Pte. Ltd., (hereafter referred to as “the Company”) and the users who access the website or / and purchase (hereafter referred to as “the User”).

Please read the terms of use completely and agree the terms before using the service. This term of use, regardless of if entire clauses or parts of said clauses become void due to changes in laws, will have the remaining clauses and/or parts of clauses remain active and valid.

User account registration
The User is required to register a member account when make a purchase through the service, registration is completed. By registering as member by the User, and approving of the Company, the terms of use is applied.

The Company reserves the right to decline use of the service under the circumstances listed below. The Company does not have to notify the User of the reason for the decline. Furthermore, the User is unable to protest or object the decision made by the Company.

If the User does not actually exist
If the company cannot contact the User through their registered address, phone number, email address etc.
If the Company has determined that all or parts of information given during registration is falsified or fake
If the User has done something which breaches the terms of use and had been stopped by using the service by the Company.
Any other reason the Company find the User behave unsuitable
User’s under the age of 20 must acquire permission from a parent or guardian prior to registering for this service.

Product Purchasing
There are 2 type of products, namely “Goal Achievement Type” and “Buyout Type”. The product type would be written on the product page. No matter what the product type is, once the purchase process is completed, the purchase contract is applied. Payment would be processed after the purchase made. the payment would be the product price including the consumption tax and shipping cost. However, for “Goal Achievement Type” product, if the goal is not achieved after the specified period, the full payment amount would be refunded.

Product Arrival
The time needed for a product to be sent will be displayed on the product page, please check details on the page.

Registration Information
The Company will, with regards to personal information, follow the rules and regulations stated in the “Use of Personal Information” document.

User Support
For all inquiries regarding this service, the Company will be contacted through the service’s “contact” email (funjapan_selectshop@fj-com.co.jp). Regarding answers, and further inquiries, they will all be carried out using the same email address. The Company does not support contacting via telephone.

The Company takes no responsibilities for multiple emails, delays, text corruption due to encoding etc. to the User. Furthermore, if the User has deleted an email sent by the Company, the Company will not resend the email.

Registration Information
The Company will, with regards to personal information, follow the rules and regulations stated in the “Use of Personal Information” document.

Prohibitions
Without written permission from the Company, the Company will not recognize the User transferring the rights or obligations to any third party, nor will they recognize any sort of collateral.

The User will not perform any of the following actions whilst using this service.

Any act that could or would infringe on the Company or another user’s rights
Any act of slander or discrimination towards another, or anything that would damage the trust or honor of another member
Using this service impersonating as a third party
Any and all type of uses that involves business activities with the goal of making money
Any act of fraud or other criminal activity
Any activities of lending, re-selling, or re-distributing using this service without prior acknowledgement from the Company
Any act of gathering personal information without prior acknowledgement from the person in question
Any kind of act that would cause a hindrance to another parties’ equipment for using this service (transmission equipment​, communication line, computer, or any other electrical device or software)
Any act that directly impacts the service by inducing bugs or flaws with the thought of fraudulent use
Any act that would disturb the management of this service, defame it, or cause a hindrance in the assets or profits of the service
Any act that is unlawful, goes against the terms of use, or is against social standards
Any other act that is deemed irregular for this service
The user is unable to use this service, all of its contents, regardless of if it is all or parts, for the purpose of making money. (Use, copying, reproduction, accumulation, selling, re-selling and anything similar).

The Company’s Intellectual Property Rights
The intellectual property rights of this service and its contents etc. belong to the Company, the Seller, and any other justifiable 3rd party.

The User, except having a written permission provided by the Company or the Seller, understands and accepts that they do not have the write to duplicate, copy, publish, send, distribute, transfer, loan, translate, adapt, give usage consent, reprint, or re-use parts or all of the service.

If the User is seen to be in violation of the previous paragraph, the User understands and agrees that the Company has the rights to stop the actions in violation of the previous paragraph and fine the User a fee.

Termination of use
If the User is found to be in violation of any of the listed points, the Company, without prior notice, reserves the right to stop the service of the User and forcefully unsubscribe them from this service (hereafter stated as “Action for termination of use”).

If the Company has received any kind of claim due to the actions of the User or any other action the Company deems justifiable
If the Company cannot contact the User via Phone, FAX, or email etc.
If the item sent to the User was returned by the post office
If payment is not made or errors
If the User performs any action within the prohibitions section, or performs an action the Company deems justifiable
If the User does anything that violated the previous statements or the terms of use, and does not perform the adequate corrections reported by the Company within the allotted time frame
If the User has not used the service for a set period of time
Any other reason the Company deems justifiable to stop the use of a User
Furthermore, the Company will not accept any questions or objections in regard to the termination of use of the User.

When the termination of use carried out, the User will lose all the limited benefits, and if any debts from the Company occurs, all the debits will be cancelled when it comes to termination of use.

If the User is found to have broken any prohibited points and listed points for termination of use, their rights to the service will be immediately removed and any damages to the service or the Company will be charged to the User.

The Company reserves the right to request payment for any damages due to the User coming under any of the points stated in the prohibitions or stoppage of use section if any damages are caused to the service or Company.

The Company has no responsibility if the User who has been found in violation of the actions for stoppage of use receives any kind of losses.

Change / Temporary Termination of Service etc.
The Company reserves the right to change, pause, or stop completely(termination) , any or all parts relating to the service without giving prior to notice to the User. The changes, pauses or stop (termination) includes natural disasters, or causes such as system errors and complete system failure.

Disclaimer & Compensation
Information regarding products, listings, and personal information from Sellers (hereafter stated as “Project outline etc.”) will have all responsibility to the User directly. The Company will not guarantee or manage the accuracy, truth, usefulness, trust, legality, or if the information/product will infringe on the rights of a third party for the project outline.

If the User, whilst using this service, gets into a dispute with a third party, they will shoulder all responsibility and fees themselves when solving the dispute.

If the User, when using this service, incurs any kind of damage to the Company, the Company reserves the right to request compensation from the User.

The Company will, when offering this service, compensate the User if the User incurs any damages due to a fault of the Company, take responsibility and reimburse the User.

Terms of Use Changes
The User agrees that the Company can, if deemed necessary, add, change, or delete parts of the terms of use (stated as “changes” below) without giving prior notice or receiving recognition from the User.

In regard to the previous paragraph, the Company will use a suitable method, such as email or announcement on website, to notify users of the change to the Terms of Use or service. However, no prior notifications will be given if the Company decides that the changes are small and mostly insignificant, and the changes do not directly disadvantage the User.

The outline of the changed terms of use, except cases where the Company establishes it separately, will be active from the moment of announcement has been given on the service or notice sent through email.

Applicable Law & Agreement Jurisdiction
In the case that a lawsuit is required between the Company and the User due to the rules and regulations, the first hearing will be had at Tokyo District Court​. Furthermore, the terms of use act under the laws of Japan.